🔒 Privacy Policy

C888 Privacy Policy — Your data is completely safe with us

Find out exactly how your personal data is collected, what it is used for, and how it is kept secure while you use c888.

Last Updated: January 2026

Our Commitment: c888 places the highest importance on your privacy. Your personal information is never sold to third parties, and all data is kept secure in accordance with international security standards.

1 Introduction

This privacy policy applies to the c888 platform (https://c888.plus) and all associated services. By using c888, you are agreeing to this privacy policy.

C888 believes that every member's personal data is their own asset. That is why we only collect what is strictly necessary and protect it with rigorous security measures. Our privacy policy is aligned with international data protection regulations.

  • This privacy policy may be updated at any time.
  • Members will be notified of any significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • Contact our support team for any questions.

2 What information is collected

C888 only collects information that is genuinely required to deliver its services. We refrain from gathering any data that is not necessary.

Type of Data Example Mandatory?
Identity Information Name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile Banking/Nagad number, transaction history Yes
Device Information IP address, browser, operating system Automatic
Usage Data Login sessions, gaming history, betting records Automatic
Location data Country, city (IP-based) Automatic

c888 never collects your bank account password, full card details, or mobile banking PIN.

3 How We Collect Your Data

C888 collects information through various methods. We are committed to being fully transparent with you about each of them.

Direct Collection

  • Information you provide when filling out the registration form.
  • Documents submitted for identity verification.
  • Payment details provided during deposits and withdrawals.
  • Information shared when contacting the support team.

Automatic Collection

  • Through cookies and tracking technologies while you browse the website.
  • Device-related information collected while using the mobile app.
  • Logs of every transaction and gaming session are recorded.
  • IP address and geolocation data.

4 Purpose of Data Use

C888 uses the data it collects solely for the purposes listed below. It is not used for any other purpose.

  • Account Management: To enable registration, login, and account security.
  • Identity Verification: To complete the KYC process for fraud prevention and anti-money laundering compliance.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Service: To troubleshoot issues and provide support.
  • Fraud Prevention: To detect and block suspicious activity.
  • Legal Liability: To comply with regulatory requirements.
  • Service Improvement: To improve your experience on the platform.
  • Promotional Communications: To send you offers and updates with your consent.

c888 never uses your information for the purpose of selling it to advertisers or third parties.

5 Sharing Data with Third Parties

C888 takes your privacy seriously. In certain situations, however, it may be necessary to share limited information with trusted third parties.

Who We May Share With

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — to process transactions.
  • Game Provider: Licensed game software companies — for game operation purposes.
  • Security Services: Fraud detection and cybersecurity agencies.
  • Legal Authorities: Upon a lawful order from a court or regulatory authority.

What We Never Share

  • To advertisers or marketing companies.
  • To data brokers or information resellers.
  • For any commercial purpose without your consent.

Before sharing your data with any third party, we ensure they uphold the same standard of privacy practices that we do.

6 Cookie Policy

C888 uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions, security verification, and site operations — these cannot be disabled.
  • Performance Cookies: Used to measure site speed and performance.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To analyze user behavior and improve our services.

Most browsers allow you to manage cookie preferences. However, disabling essential cookies may affect certain features of the site.

7 Data Retention Period

C888 does not store your data indefinitely. Each type of information has a defined retention period.

Type of Data Retention Period Reason
Account information 5 years after account closure Legal Obligation
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years AML Policy
Login Log 1 Year Security Monitoring
Support Records 3 Years Dispute Resolution
Marketing Data Until consent is withdrawn Your Preferences

8 Your Rights

Under c888's privacy policy, you have a number of important rights over your own data. It is important that you are aware of these rights.

Right to Access

If you would like to know what information we hold about you, contact the support team.

Right to Rectification

You may request corrections to inaccurate or incomplete information at any time.

Right to Erasure

Absent any legal obligation, you may request that your data be deleted after your account is closed.

Right to Restrict Processing

You may request that your data be used only for specific purposes.

Right to Data Portability

You may request a copy of your data in a readily readable format.

Right to Object

You may object to marketing communications or certain types of data processing.

To exercise any of these rights, email us at [email protected]. We will endeavour to respond within 30 days.

9 Security Measures

C888 protects your privacy using industry-leading security technology. We make no compromises when it comes to safeguarding your data.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall Protection: To protect against DDoS attacks and unauthorized access.
  • Secure Data Centers: Your data is stored with the highest level of security.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Suspicious Activity Detection: 24/7 real-time monitoring system.

c888 will never ask for your password or OTP via email or phone. If you receive such a request, notify the support team immediately.

10 Contact

If you have any questions about the Privacy Policy or wish to exercise your data rights, please get in touch with us.

  • Email: [email protected]
  • Live Chat: Available directly on the website, 24/7
  • Response time: typically within 24 hours

Our support team is always ready to assist with any privacy-related concerns in Bengali.

What sets c888's privacy policy apart

We are committed to protecting your data in practice, not just in words

Maximum Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — the same standard used in online banking.

We Do Not Sell Your Data

C888 never sells your data. There are no arrangements with advertisers or data brokers. Your privacy means your information belongs to you and you alone.

24/7 Monitoring

Our security team monitors your account around the clock. You will be notified immediately if any suspicious activity is detected.

Transparent Policy

C888's privacy policy is written in plain, clear language so every member can easily understand how their data is being managed.

You're in Control

From marketing emails to cookie preferences, at c888 you decide how your data is used.

International Standards

C888's privacy policy is aligned with international data protection regulations. Compliance with these standards is verified through regular third-party audits.

General Inquiries

Frequently Asked Questions About the Privacy Policy

Absolutely not. c888 never sells your personal information to advertisers, data brokers, or any other third party. Limited data may only be shared for payment processing or where required by law.

Retention periods vary by data type. Transaction records are kept for 7 years, account information for 5 years after closure, and KYC documents for 5 years. Marketing data is retained only until you withdraw your consent.

Yes, unless required by legal obligation, you may request deletion of your data. After closing your account, email [email protected] and we will arrange to delete the applicable data.

No, never. c888 will never ask for your mobile banking PIN, password, or OTP under any circumstances. Any such request is fraudulent — please report it to our support team immediately.

Check the "Last Updated" date at the top of this page. Members will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the revised policy.
Get Started Safely

You've read c888's Privacy Policy — now open your account with confidence

Your data is completely secure. Join c888 and enjoy the best online gaming experience in Bangladesh.

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